Frequently Asked Questions

Is The Minster Schools' Children's Club registered with Ofsted?

Yes, we follow Ofsted regulations and guidelines to offer the highest standard of

care possible.  These regulations help raise the quality of care and ensure the safety

and wellbeing of children. 

What is the Club's registration number?

Our Ofsted registration number is EY100681.

Our staff

What is the adult to child ratio?

We aim to exceed the number of staff required by Ofsted.  We ensure that there is at least 1:6 ratio of adults to children for children under the age of four, and 1:10 for children aged four to seven.  For eight year olds and over we aim to exceed a ratio of 1:15.

Can you tell me about the staff?
The Minster Schools' Children's Club team are enthusiastic, inspiring and passionate individuals who are DBS checked to enhanced level and hold qualifications/have extensive experience in Playwork/Childcare. Team Leaders have a Level 3 or above in Playwork (or equivalent experience) and the majority of the Club Assistants are qualified or working towards their Level 3 in Early Years/Playwork (or equivalent). There are at least two Paediatric First Aid trained members of staff in each team on site at all times. Staff receive ongoing training in various aspects of child supervision and care, including safeguarding, behaviour management and food hygiene.

Fee and deposit payments

You can find out more about government schemes to help with childcare costs at https://www.gov.uk/government/news/tax-free-childcare-10-things-parents-should-know

 

How can I pay?
We ask for all payments to be made by direct bank transfer.  Unfortunately, we cannot accept cash, cheques or debit/credit card payments. We do accept all types of childcare vouchers as full or part payment towards your fees. Please contact us if you require assistance with these.

What help is available to pay for my childcare?
The Minster Schools' Children's Club is an Ofsted registered childcare provider; you therefore may be able to subsidise the cost of your childcare through one of the following:

  • Childcare Vouchers – Childcare Vouchers allow employers to help their employees with the cost of childcare.  Childcare Vouchers are exempt from National Insurance Contributions (NICs) and Income Tax for employees up to the value of £55 per week, which can mean savings of over £2000 a year for a couple who are both working.  The Minster Schools' Children's Club accepts all childcare vouchers.  Please speak to your employer for details on this.

  • Working Tax Credit – Nine out of ten families could save up to 80% of childcare costs through Working Tax Credit.  For more information call 0845 300 3900 or visit www.payingforchildcare.org.uk.  Martin Lewis of Money Saving Expert fame has also produced a very user friendly section on paying for childcare on his website, which includes a tax credit eligibility calculator http://www.moneysavingexpert.com/health/childcare-costs

Why must I pay in advance?
To enable us to provide a quality service, we require advance payments. 

 

Do I have to pay during school holidays?

You only pay for term-time (39 weeks per year).  We work out your fees over the 11 months of the school year (September - July) so that you can pay the same amount each month, regardless of school holidays.  You will be given details of your monthly fees when you register your child with the Club.

Do you offer sibling discounts?

We do not offer sibling discounts although siblings of current attenders are given priority on our waiting list.

My child is ill and won't attend their booked session.  Do I still need to pay for this?

Yes, you must pay for all booked sessions, whether or not your child attends. It is very helpful if you are able to call us and let us know if you child will be absent for any reason.

Other Questions

How many children attend The Minster Schools' Children's Club?

We accept up to 100 children in the Breakfast Clubs each day (around 18 in Early Years, 25 in Infants and 55 in Juniors).  There are 18 places in the Early Years After School Club, 32 places in the Infant After School Club, and a further 55 places for older children in the Junior After School Club each afternoon.

Do you have a waiting list?

We currently have a short waiting list for some of our Clubs.  When you contact us to enquire about a place, you will be asked to complete and return an Application Form and your child(ren)'s name will be added to the list.  You will be contacted as soon as a space becomes available.  The waiting list is run in strict date order, although siblings of current attenders are given priority.  It is very difficult to tell you exactly how long you may have to wait for a place.

 

Can I books extra sessions in addition to my normal booking?

If you would like to book extra ad-hoc sessions, you must contact us to check whether we can accommodate your child.  We will ask you to pay for additional bookings in advance by direct bank transfer.

Can my child also attend an extra curricular activity after school?
Your child may attend a school-run extra curricular activity after school.  Your child will be brought to the After School Club by the activity leader after their activity ends. Please notify us that your child will be attending an extra-curricular activity.  Parents/carers are liable to pay the full session fees for all booked days. 

Do you run a holiday club?

We do not run any clubs during the school holidays.  You can look for information about other childcare options on the Croydon Family Space website: www.croydonfamilyspace.co.uk

 

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